Making Waves Podcast

Kevin Gentry, Director of Product engagement at Athenahealth, continues to lead innovation of an award-winning Voice of the Customer (VoC) Program into it's 10th year.

Michael Nguyen, an expert in building and leading Voice of Customer (VOC) programs at companies like Asana and Figma, and now pioneering the integration of AI into this process.

Today my guest is Jack Shay. Jack is one of the most admired and respected product leaders in marketplace growth and edtech innovation. He is the former Chief of Product at CourseKey, the leading student retention platform supporting over 200 colleges.

Today, our guest is Mariena Quintanilla. Formerly a Foursquare and Factual. And the leader in client and sales solutions engineering. Who immerses herself in customer operations daily.