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Use Cases
Resources
Team
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✨VoC 2024
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Monterey Team
Monterey Team
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Published Posts
Customer Feedback
Why Product Managers Should Stop Collecting User Feedback
Data Analysis
Text Analysis Examples That Show the Power of Generative AI
Data Analysis
Top Generative AI Tools for Product, Customer Experience, and HR
Customer Experience
Segment to Succeed: How Customer Segmentation Fuels Ecommerce Growth
Data Analysis
Generative analysis vs. traditional data analysis: What’s the difference?
Data Analysis
What Does a Product Operations Manager Do?
Data Analysis
What Is Product Operations and Why Might I Need It?
Data Analysis
Top 9 Challenges of Traditional Sentiment Analysis
Data Analysis
Product Operations vs Product Management: What’s the Difference?
Data Analysis
How to Analyze App Store Reviews Automatically
Data Analysis
The Ecommerce Personalization Playbook: Unlocking the Secrets to Data-Driven Profits
Data Analysis
Understanding feedback with AI: How to analyze open-ended survey responses
Data Analysis
The world’s first AI- powered analysis that exceeds human performance.
Data Analysis
Unlocking Mobile App Insights: A Deep Dive into Albertsons User Reviews & Feedback
Data Analysis
The Complete Blueprint for Crafting Your DTC Marketing Strategy
Data Analysis
The Ultimate Guide to Product Review Analysis for Ecommerce Companies
Customer Feedback
Top 11 VoC Tools to Amplify Customer Feedback in 2023
Data Analysis
A starter guide for customer insights analysis
Data Analysis
A Modern 6-Step Guide for Customer Touchpoint Analysis
Customer Experience
11 Outstanding Voice of Customer Consultants
Customer Experience
Voice of the Customer Training
Data Analysis
Best Segmentation Analysis Methods for B2C vs. B2B Companies
Customer Experience
How to Measure Customer Service at Every Step
Customer Feedback
5 Ways to Collect Customer Feedback for Actionable Insights
Making Waves Podcast
Kevin Gentry: Leading VoC at Athenahealth, 100 Top Customer Priorities Framework, and AI
Making Waves Podcast
Voc at Figma: How Figma leverages Al and VoC to foster product development
Making Waves Podcast
Jack Shay: Developing Products in EdTech: Qualitative and Quantitive Metrics, Regulatory and Ethical Frameworks
Making Waves Podcast
Mariena Quintanilla: Customer Advocacy for Data Products, and AI in Customer Operations
Product
Managing Unplanned Work: A Guide for Product Teams
Events
AI Night SF: A Recap of the AI Leader Panel Discussion
Events
Plug and Play Tech Center: Enterprise AI Day with Chun Jiang and Large Scale Data Analysis
Engineering
Who Benefits the most from Generative UI
Insights
Surveys Aren't the Starting Line of Voice of the Customer (VoC) Anymore
Insights
Go Beyond Improving Your Customer Experience. Future-Proof It.
Events
AI User Conference: Chun Jiang Talks AI Product Analytics on Designer Day
Insights
10 Must-Read AI Books for Product, Design, and Customer Success Team
Product
Introducing Monterey AI 1.0 - Copilot for Product Insights
Build Autonomous Product with Monterey AI
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